Wine Country Organics™
Frequently Asked Questions
Information on our Chemical Free Cosmetics
Q: Do your products contain gluten? Are your products appropriate for those following a gluten free lifestyle?
A: Wine Country Organics™ cosmetics are gluten-free and do NOT contain wheat, oat, rye or barley derived ingredients.
Q: Do your products contain parabens and phthalates? Phenols or petroleum? Synthetic FD&C colors?
A: Our products are 100% natural, and do NOT contain synthetic preservatives, petroleum derivatives, or FD&C colors of any kind. We only create and sell chemical free cosmetics.
Q: Does Wine Country Organics™ engage in animal testing?
A: Of course not. And neither do any of our ingredient suppliers. The vast majority of our ingredients are bought direct from collective organic farms and small family suppliers.
Q: Do Wine Country Organics™ products contain any dairy products, lactose or casein?
Q: Do you make any preservative-free products?
A: Yes, all of our chemical free cosmetics are 100% preservative-free and contain no parabens.
Q: What is the shelf-life of Wine Country Organics™ lip care products?
A: Approximately 3 years.
Q: Where are your products made?
A: We make all of our chemical free cosmetics in at our own factory located in Marin County, California.
Q: What if I'd like to return something I have purchased online?
A: It is important to us that you are completely satisfied with our products. If you have any problems or questions concerning your order or are dissatisfied for any reason with either the product or its condition upon arrival, please contact us immediately at 1-877-524-4367 or firstname.lastname@example.org. We will either replace it or refund your money.
Q: Is your website secure?
A: We use industry standard efforts to safeguard the confidentiality of your personal information. We use Secure SSL (Secure Sockets Layer) to encrypt information like credit card details. Any contact information obtained for the purpose of this web site will be stored solely in a secure database. No one other than Wine Country Organics™ will have access to your information. Under no circumstances will your contact information be sold, published, or disclosed to any party or company. Additionally, we do not store credit card information on our servers.
Q: I really enjoy Wine Country Organics™ products and I'm interested in carrying them in my own shop. How can I learn more about wholesale opportunities?
A: Please email us at email@example.com for complete details or call us toll-free at 1-877-524-4367.